L200 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This document transparently explains how l200 collects, uses, stores, and protects the personal data of users in Malaysia.
Information We Collect
When you register and use the l200 platform, we collect various types of information to ensure a secure, personalised, and high-quality service. This information is grouped into several main categories:
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and encrypted password. This information is required to verify your identity and secure your account.
Device & Browser Information
Our systems automatically log technical information such as IP address, device type, operating system, browser type, screen resolution, and time zone. This data is used to optimise the user experience and detect any unauthorised activity.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect bank account details, digital wallet account numbers, and transaction records. All payment data is encrypted using SSL technology and is not stored in any directly readable format.
Usage Data
We record activity within the platform, including games played, session duration, login frequency, and betting patterns. This data helps us improve the platform and identify any customer support needs.
Purpose of Data Use
L200 uses collected information solely for legitimate purposes directly related to the provision of our services. We do not sell or rent your personal information to any third party for marketing purposes.
- Account Management: Processing registrations, verifying identities, managing logins, and keeping your account secure.
- Transaction Processing: Processing deposits and withdrawals in MYR, verifying payments, and resolving any transaction disputes.
- Service Improvement: Analysing usage patterns to improve the interface, enhance platform performance, and develop relevant new features.
- Communications: Sending important notifications such as transaction confirmations, account updates, security alerts, and promotional information you have agreed to receive.
- Legal Compliance: Complying with Malaysian legal requirements, including anti-money laundering obligations and personal data protection.
- Fraud Prevention: Identifying and preventing fraudulent activity, unauthorised access, or misuse of the platform.
Cookies & Tracking Technologies
The l200 platform uses cookies and similar tracking technologies to enhance the user experience and ensure smooth platform functionality. The following are the types of cookies we use:
- Essential Cookies: Required for core platform functions such as login, session security, and payment cart functionality. These cookies cannot be disabled.
- Performance Cookies: Collects information on how users interact with the platform, helping us identify the most visited pages and technical issues that need to be addressed.
- Functional Cookies: Saving your preferences such as language, time zone, and display settings to provide a more personalised experience on every visit.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality. For mobile users, cookies operate through your app or smartphone browser under the same settings.
Security & Data Storage
L200 employs comprehensive technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure.
- SSL Encryption: All data transmitted between your device and l200's servers is protected using industry-standard 256-bit SSL encryption.
- Secure Storage: Sensitive information such as passwords and payment details is stored in encrypted format and cannot be read without the appropriate decryption key.
- Access Controls: Only authorised l200 staff may access user data, and all such access is strictly monitored and logged.
- Data Retention: Personal data will be retained for as long as your account remains active or as required to meet legal obligations. Following account closure, data will be deleted or anonymised within a specified timeframe.
While we work hard to protect your information, no security system can be guaranteed 100% secure. We encourage you to take precautions as well, such as using a strong password and not sharing your login credentials.
Data Sharing & User Rights
Sharing with Third Parties
L200 does not sell, rent, or distribute users' personal information to third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Payment Providers: Required transaction information is shared with approved payment service providers to process your RM deposits and withdrawals.
- Legal Requirements: Information may be disclosed to government authorities or law enforcement agencies when required under Malaysian law.
- Technical Support: Technical service providers who help us operate the platform may access necessary data, subject to strict confidentiality agreements.
User Rights
As an l200 user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request that we update it promptly.
- Right to Erasure: You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records.
- Right to Object: You have the right to object to the processing of your data for specific purposes, including marketing communications.
To exercise any of these rights, please contact the l200 support team by email at: [email protected]. We will respond within a reasonable timeframe.
Policy Changes & How to Contact Us
L200 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Changes take effect immediately upon being posted on the platform.
We will notify users via in-account notifications or registered email when significant changes are made. It is your responsibility to review this policy periodically. Continued use of the platform after any amendments constitutes acceptance of the latest version.
This policy is governed by Malaysian law, including the Personal Data Protection Act 2010. Any privacy-related disputes will be resolved in accordance with applicable legal provisions.
For any enquiries, complaints, or requests relating to your privacy and data protection, please contact us via:
- Support Email: [email protected]
- Live Chat: Available on the l200 platform after logging in
- Help Centre: Refer to the FAQ for more information
Effective date: January 2026. This version supersedes all previous versions of the l200 Privacy Policy.
Questions About Your Privacy?
The l200 support team is ready to help you understand how we protect your data or to handle any privacy-related requests.